Privacy Policy of Freydis Reenactment Shop - Data Protection

Privacy Policy

At Freydis Reenactment Shop, we understand the importance of data privacy and compliance with regulations. As a trusted business located in Warrington, United Kingdom, we serve as the UK data controller, ensuring that all personal information collected from our customers is handled with the utmost care and in accordance with the General Data Protection Regulation (GDPR). Our commitment to safeguarding your privacy means that we take the necessary measures to protect your data from unauthorized access, loss, or misuse. We only collect data that is essential for processing your orders and enhancing your shopping experience. Whether you're a devoted reenactor or a casual enthusiast, you can trust that your information is secure with us. For any inquiries regarding your personal data or to exercise your rights under GDPR, please feel free to contact us. At Freydis Reenactment Shop, your trust is our priority.At Freydis Reenactment Shop, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

As a trusted business based in Warrington, United Kingdom, we act as the data controller for all personal information you provide to us. Your trust is important to us, and we take all necessary measures to ensure your data is handled securely and responsibly.

1. Information We Collect

We only collect information that is necessary to process your orders, provide customer support, and improve your shopping experience. This may include:

Name

Billing and shipping address

Email address

Phone number (if provided)

Order details

Payment confirmation (we do not store full card details)

Communication history

We do not collect unnecessary or excessive data.

2. How We Use Your Data

Your personal information is used for the following purposes:

Processing and fulfilling your orders

Providing customer service and responding to enquiries

Sending order updates and delivery notifications

Improving our website and services

Maintaining accurate business records

Meeting legal and regulatory obligations

We do not sell, rent, or trade your personal data.

3. Legal Basis for Processing

We process your data under the following lawful bases:

Contractual necessity – to fulfil your order

Legitimate interests – to operate and improve our business

Legal obligation – to comply with UK law

Consent – when you opt in to marketing communications

You may withdraw consent at any time.

4. Data Security

We take data protection seriously. Your information is safeguarded using:

Secure servers

Encrypted payment processing

Access controls

Regular security monitoring

We ensure your data is protected from unauthorised access, loss, or misuse. This reflects the commitment shown in your live policy text .

5. Sharing Your Information

We only share your data with trusted third parties when necessary, such as:

Payment processors (e.g., PayPal, Klarna, Google Pay)

Delivery and courier services

Website hosting and analytics providers

These partners are required to keep your information secure and compliant with GDPR.

We do not share your data for marketing by third parties.

6. Data Retention

We retain your information only for as long as necessary to:

Fulfil your orders

Meet legal, tax, and accounting requirements

Resolve disputes

After this period, your data is securely deleted or anonymised.

7. Your Rights Under UK GDPR

You have the right to:

Access your personal data

Request correction of inaccurate information

Request deletion of your data (“right to be forgotten”)

Restrict or object to processing

Request data portability

Withdraw consent at any time

To exercise any of these rights, contact us at: freydisreenactmentshop@outlook.com

8. Cookies

Our website may use cookies to improve functionality and enhance your browsing experience. You can manage or disable cookies through your browser settings.

A full Cookie Policy can be provided upon request.

9. International Transfers

If your data is transferred outside the UK (for example, by service providers), we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses (SCCs)

GDPR‑compliant data protection agreements

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Freydis Reenactment Shop Email: freydisreenactmentshop@outlook.com Address: 35 Mort Avenue, Warrington, WA4 1SZ, United Kingdom

Your privacy matters to us, and we are always happy to help.

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